Review Grizzly Garage Door Now
I called this company on Friday because our garage wouldn't open. They had an appointment available Saturday morning and showed up on time. He was professional And knew exactly what was wrong and fixed it quickly! I will definitely use them for all future garage door problems. Great company.
The Installers were great and I am pleased with the installation. However the "Office" interaction was a complete shambles. My installation was booked for about 11am at 12-30 I rang to ask what was going on and where were the Installers? only to be told "our van has had to go into the garage for an urgent repair and we expect to be able to get to you this afternoon. 2-30pm I ring again and am told the van is still in the garage but we will ring you at 3pm with an update. 3pm called back - van is still in garage can we do it tomorrow. Yours will be the first job and they will be there around 10am. 11-30 am next morning van arrives as I am phoning office and I have a right go at the guy on the end of the phone. Why could they not have phoned early on the due date and said we have a problem and might not make it? Its called Customer Service!!! I ended up very annoyed and frustrated by the experience. I doubt I would recommend them on this performance - MD expect a really snotty email!!!
Grizzly Garage Door
Grizzly Garage Door specializes in installation, repair, inspection, and maintenance of residential and commercial garage doors and related equipment. We are a proud distributor of Wayne Dalton, Genie & LiftMaster garage doors and products.
1607 E 4th St
Sterling, IL - US